Checkout FAQ

Q. I am having difficulty checking out, how can I contact you?
A. You can contact us on 0844 557 6700, by e-mail or by writing to the address at the bottom of the page.

Q. Is your website secure
A. All personal information transmitted on our website is encrypted to prevent unauthorised access. We protect our web server with a Thawte 128bit security certificate, and have our servers frequently scanned by a independent security specialist to ensure that our website is secure.

Q. Do you ship outside of the UK?
A. Yes, we do ship outside of the UK, please view our Ordering and Delivery Information page for more details. (Certain Restrictions Apply)

Q. How long will it take to deliver my order?
A. Seed Orders are usually delivered within 3-5 working days, plants and trees are despatched at the appropriate time for planting.